Negotiation about payment term with client

With the development of technology, WeChat is also taking more markets all over the world, it has acted as an important bridge between people. We prefer make phone or video call by WeChat or Whatsapp to our customers to negotiate or listen their idea about their orders or queries about conveyor belts, it will be more efficient and convenient to change views of both parties. This client had a request about his payment term for the conveyor belts order, usually we require 30% : 70% terms before delivery, but covid-19 was spreading and effecting on many countries and industries, he got a little problem in funds right that time, so we talked that issue online, he needed that batch of PVC conveyor belts in a hurry, considered that he was regular customer, we chose to support him with 30%: 30%: 40% before arrival of shipment, he said to us that was helpful for his fund chain, then before the arrival of goods, he had paid off the 40% of value, it strengthened both parties' faith to cooperate with each other deeply.

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